Mobile
Anything you need to know about Mobile Services
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Application Requirements, Documents and Payment
- How can I sign up a new mobile service with MyRepublic? What are the requirements?
- I have been asked to place a guarantee deposit in order to subscribe to MyRepublic Mobile Service. Why is it so?
- Mobile Service One-Time Charge
- I was charged $0.15 for international SMS to 44xxxxxxxxxx which I didn't initiate. Why is that so?
All About Mobile Number Porting
- What is Mobile Number Porting (MNP)?
- Your checklist before porting your mobile number to MyRepublic
- How do I request for number porting during sign-up
- If I select port-in upon check-out, can I still use my SIM from my old telco with my old number until port-in is completed?
- What charges do I incur when I request a port-in?
- What happen to my previous mobile service after the porting is successful?
Delivery & Amendment
- How do I track my sign-up and delivery status?
- What do I need to produce when receiving my order?
- Can I change my delivery details? (E.g. change of delivery address and reschedule of delivery)
- Can I cancel my order?
- I have missed my order delivery. What should I do?
- How do I activate my SIM Card? APN Setting?
Billing Matters
Value Added Services
MyRepublic Mobile Application
Technical Matters
- What is boundless data? Why am I experiencing slower data speed after I have fully utilised my data allowance?
- Why do I get little or no coverage in some areas?
- Can I use personal hotspot/ tethering function on MyRepublic network?
- I can't receive any SMS/ OTP, what should I do?
- How do check for SMSC number on my mobile?
- My iPhone shows "No Service". What should I do?