Mobile
Everything you need to know about our Mobile Services
Get Started
- [For Selected Customers] Updating SIM Card Network Settings for Plan Upgrade / Network Migration
- Where can I sign up for MyRepublic mobile services?
- Can I choose my preferred mobile number when I am getting a new mobile service?
- Mobile Service Excess Charges
- What type of SIM card will I be getting?
- Is MyRepublic's SIM card NFC enabled?
Application Requirements, Documents and Payment
- How can I sign up a new mobile service with MyRepublic? What are the requirements?
- How many mobile lines can I subscribe to?
- Mobile Service One-Time Charge
- I have been asked to place a guarantee deposit in order to subscribe to MyRepublic Mobile Service. Why is it so?
- I was charged $0.15 for international SMS to 44xxxxxxxxxx/ 6890 which I didn't initiate. Why is that so?
All About Mobile Number Porting
- What is Mobile Number Porting (MNP)?
- Your checklist before porting your mobile number to MyRepublic
- How do I request for number porting during sign-up?
- I am an existing MyRepublic subscriber, can I port-in my number from another telco?
- If I select port-in upon check-out, can I still use my SIM from my old telco with my old number until port-in is completed?
- What charges do I incur when I request a port-in?
Mobile Plans / Promotions / FAQs
Roaming
- IDD Calls to Country Codes +2xx - To use MyRepublic IDD1550
- Roam Like Home Emerging Asia Add-On Changes Update (31 Mar 2020)
- Mobile Roaming, IDD and International SMS Services
- MyRepublic Supported Roaming Partners
- I can't call, SMS or use any data overseas, can you help me?
- I am not able to hook on to any roaming network on my mobile, what should I do?
Delivery & Amendment
- How do I track my sign-up and delivery status?
- What do I need to produce when receiving my order?
- Can I change my delivery details? (E.g. change of delivery address and reschedule of delivery)
- Can I cancel my mobile order?
- I have missed my order delivery. What should I do?
- How do I activate my SIM Card? APN Setting?
Value Added Services
Technical Matters
- Mobile Network Announcements
- Mobile 4G Network Speed
- Troubleshooting for 4G connectivity on Mobile (Android & iOS)
- Mobile Troubleshooting: Not able to use a specific service (call/ SMS/ data)
- Mobile Troubleshooting: No Network Coverage
- What is Unlimited data at managed speeds thereafter? Why am I experiencing slower data speed after I have fully utilised my data allowance?