Mobile
Everything you need to know about our Mobile Services
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Application Requirements, Documents and Payment
- How can I sign up a new mobile service with MyRepublic? What are the requirements?
- How many mobile lines can I subscribe to?
- Mobile Service One-Time Charge
- I have been asked to place a guarantee deposit in order to subscribe to MyRepublic Mobile Service. Why is it so?
- I was charged $0.15 for international SMS to 44xxxxxxxxxx/ 6890 which I didn't initiate. Why is that so?
All About Mobile Number Porting
- What is Mobile Number Porting (MNP)?
- Your checklist before porting your mobile number to MyRepublic
- How do I request for number porting during sign-up?
- I am an existing MyRepublic subscriber, can I port-in my number from another telco?
- If I select port-in upon check-out, can I still use my SIM from my old telco with my old number until port-in is completed?
- What charges do I incur when I request a port-in?
Mobile Plans / Promotions / FAQs
Roaming
Delivery & Amendment
- How do I track my sign-up and delivery status?
- What do I need to produce when receiving my order?
- Can I change my delivery details? (E.g. change of delivery address and reschedule of delivery)
- Can I cancel my order?
- I have missed my order delivery. What should I do?
- How do I activate my SIM Card? APN Setting?
Value Added Services
Technical Matters
- Mobile Network Announcements
- Troubleshooting for 4G connectivity on Mobile (Android & iOS)
- What is boundless data? Why am I experiencing slower data speed after I have fully utilised my data allowance?
- Why do I get little or no coverage in some areas?
- Mobile Troubleshooting: Not able to use a specific service (call/ SMS/ data)
- Mobile Troubleshooting: No Network Coverage