ASUS RT AX3000 Troubleshooting: WiFi Connected with No Internet Access

Is your ASUS RT AX3000 connected to WiFi but there is no Internet connection? Follow these troubleshooting steps:

Step 1: Using your laptop or mobile phone, make sure you are connected to your WiFi. If you are using a mobile phone, turn off your mobile data.

Step 2
: On your laptop or mobile phone, open a web browser and key in router.asus.com

browser.png

Step 3: Click Create New Network 

New_Network.png

Step 4: Key in the network name (SSID) and network key (password) for both 2.4ghz and 5ghz and Apply

5.jpg

Step 5: Click Next about the AX links compatibility

Step 6: Click on Firmware Upgrade

NOTE: If firmware upgrade fails, proceed to do the manual update by uploading the firmware file from HERE to your desktop

Step 7: Your device should be working now!

 

Chat with our live agents for further assistance

Live_Chat.png

Or, you can submit your query to us here and we
will get back to you within 3 working days

 

Was this article helpful?
0 out of 1 found this helpful