Warranty Duration
3-year warranty from point of registration / sign-up / purchase.
As long as you have purchased the TP-Link router through MyRepublic at sign-up and completed your 24-month contract, you will get to keep the router and it will remain under warranty for another year. During the warranty period, you may bring your router to TP-Link service centre or call their support hotline if you encounter any router issues.
Items needed for warranty claim:
- Physical router
- Customer acceptance form (proof of installation) OR 1st invoice which had the router information
TP-Link Support
Wef 8 June 2020, TP-Link service centre do not accept any walk-in customers - if you need to visit TP-Link Service centre, please email to rma@convergent.com.sg to book an appointment.
- TP-Link Support Hotline: +65 6284 0493
- TP-Link Support Email: support.sg@tp-link.com
- TP-Link Support Webpage: http://www.tp-link.com/support
- Service Centre
- Address: No. 9, Ubi Crescent, Singapore 408572
- Hotline: +65 6337 0177
- Email: rma@convergent.com.sg
- Operating hours
- Mondays - Fridays: 9:30am - 6:15pm (Service Department)
- Closed on Saturdays, Sundays & Public Holidays.