If you are experiencing intermittent connection, it could be that your firmware is not up to date.
Here's how you can upgrade your firmware:
- For ASUS routers, click here
- For TP-link Deco routers, you can download the Deco App from Google Play or Apple App Store and select "Upgrade Deco" from the mobile app.
- For TP-Link EC330 router, you can go to your TP-Link management portal to upgrade your firmware.
- For MyRepublic Wi-Fi Hub and Halo, the firmware is updated by us automatically
If you are still experiencing slow/ intermittent connection and you will need some further help, you can contact our 24/7 technical support at +65 6717 1680 (press option 2 for broadband and 4 for technical support).