Broadband Troubleshooting: Firmware Upgrade

If you are experiencing intermittent connection, it could be that your firmware is not up to date. 

Here's how you can upgrade your firmware:

  • For ASUS routers, click here
  • For TP-link Deco routers, you can download the Deco App from Google Play or Apple App Store and select "Upgrade Deco" from the mobile app.
  • For TP-Link EC330 router, you can go to your TP-Link management portal to upgrade your firmware.
  • For MyRepublic Wi-Fi Hub and Halo, the firmware is updated by us automatically

If you are still experiencing slow/ intermittent connection and you will need some further help, you can contact our customer support.

 

Chat with our live agents for further assistance

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Or, you can submit your query to us here and we
will get back to you within 3 working days

 

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