Mobile Troubleshooting: Network Configuration (Local - Singapore)

If you can't connect to MyRepublic network in Singapore, here's what you can do:

1. Manually re-select your network 

If you can't connect to a cellular network on your phone, make sure that you are connected to the correct service provider.

How to: Go to Settings > Network Selection > set to automatic or select "MyRepublic" manually

Iphone [Old IOS]:Setting-> Mobile-> Network Selection

Iphone [New IOS]:Setting -> Mobile data-> Under SIMs (select the mobile no. or plan) -> Network Selection -> Off Automatic -> select the network

:Setting-> Cellular -> Under SIMs (select the mobile no. or plan) -> Network Selection - > Off Automatic -> Select the network

2. Reset your Network settings

How to: Go to Settings > General > Reset > Reset Network Setting

Note: By doing this, it will also reset your Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. Guide to our APN settings can be found here

If your connection still doesn't work and you will need some further help, you can contact our customer support.  

 

 

Chat with our live agents for further assistance

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Or, you can submit your query to us here and we
will get back to you within 3 working days

 

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