Broadband Troubleshooting: Slow/ Intermittent Connection

We're sorry to hear that you are experiencing slow and intermittent connection. Let's try some troubleshooting to see if this fixes your speed issue. 

The following is an interactive troubleshooting guide. Before you begin, it's important to check the following:

Network Maintenance & Upgrades

In order to serve you better, MyRepublic or NetLink Trust (NLT) may conduct network maintenance from time to time.

If you are having slow/ intermittent connection, you can check here to see if we are working on the network in your area. 

May I know if you are experiencing slow speed with a wireless or wired connection?

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Chat with our live agents for further assistance


Or, you can submit your query to us here and we
will get back to you within 3 working days


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