If you would like to change the date you receive your monthly e-bill, we can fix it for you!

Before you submit your request, please ensure that you do not have any overdue amount with us and we need the following information to process your request:

  1. Your Account Number (begins with RA), or customer ID (begins with C)
  2. Registered email address with MyRepublic
  3. The date you would like to change to (1st to 28th only)
Note
1. Changing of e-bill date is applicable for broadband account only
2. We will take 3 - 5 working days to process your request
3. Your new billing cycle will take effect next month
4. One-time $20 admin charge and will be shown in your next invoice

Click to submit your request now:

Submit_a_request.png

 

Chat with our live agents for further assistance

Live_Chat.png

Or, you can submit your query to us here and we
will get back to you within 3 working days

 

Was this article helpful?
1 out of 3 found this helpful