Samsung Phones Warranty Details

Samsung Warranty Info

More info: 

1. Samsung mobile phones

  • Carry in warranty service
  • 1-year warranty

Warranty does not cover the following:

  • Missing accessories or external parts of the Product, unless such claim is made within 3 days from the date of original retail purchase

  • Cosmetic damage to outer surface/finishing and external parts of the Product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments

  • Deterioration of the Product due to normal wear and tear, including without limitation rust or stains

  • General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair 

How to Register Your Warranty?

  1. Visit
  2. Click "Register Your Product"
  3. Click "Log In" if you have an existing account, or "Sign Up Now" to create new Samsung Account
  4. After creating/logging in, please click "New Product Registration"
  5. Enter "Model Code" & "Serial Number", available from the back of the product box
  6. Enter Purchase Date and upload MyRepublic Device Receipt as part of Proof of Purchase
  7. Register the product

After you are done with registering your product, you will be able to see the warranty status. You may click "Service Request" to log in the product and head down to the service centre for further actions. 

Remember to bring along your product with original box & accessories and as well as the receipt to the service centre too! 

Samsung Service Centre

Vivo City
1 Harbourfront Walk #02-28/29 Singapore 098585
Business Hour: 11am - 9pm (Daily)
Tel: 1800-4252997 (Daily, 8am to 8pm)
3 Gateway Drive, #02-01, Westgate, Singapore 608532
Business Hour: 11am - 8pm (Monday to Saturday) / 11am to 5pm (Sunday & Public Holidays)
Tel: 1800-4252997 (Daily, 8am to 8pm)
Plaza Singapura
68 Orchard Road #B2-23 Plaza Singapura Singapore 238839
Business Hour: 11am - 8pm (Monday to Saturday) / 11am to 5pm (Sunday & Public Holidays)
Tel: 1800-4252997 (Daily, 8am to 8pm)

Chat with our live agents for further assistance


Or, you can submit your query to us here and we
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