We believe that customers should be empowered to take control of their account with us. Here's a simple, go-to list of all the features that MyAccount for mobile customer enables you to do so.
1. Manage your plan
- View your current usages
- View your current plan & subscribed services
- Change plan
- Manage/ customize your add-ons/ boosters
- Subscribe to our content services such as TVB Anywhere Premium etc
2. Manage your Bills
- View your past & current invoices
- View your outstanding amount
- View your bill cycle
3. Manage my Orders
- Check order status
- Check delivery date/ time
- Check delivery tracking ID
4. Buy Phones
- Purchase of mobile phones
5. Payment Settings
- View & Edit your credit/ debit card info
6. Manage Roaming
- Turn on/ off roaming settings
- Manage data roaming add-ons/ boosters
7. Personal Information
- View your personal details such as full name, date of birth, registered email address and contact number
8. Account Settings
- Change your login password
9. Contact Us
- General contact, customer support hotline and customer service email address
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