My termination point (TP) is damaged, what should I do?

Not to worry, we can get it fixed for you!

Here's a list of details we need to process your request: 

  • Subscriber's full name
  • Subscriber's NRIC
  • Contact number
  • Service address

You may email the details to us at Appointment dates are subjected to availability, NetLink Trust will contact you to schedule an appointment within 3 working days once we submit the order request.

Do note that a one-time charge of $163.50 w/GST (for non-landed) or $294.30 w/GST (for landed properties) will be applicable. Any cancellation after agreed preferred date, the amount is not refundable.

In view of the Goods and Services Tax (GST) rate increase from 8% to 9%, there will be slight adjustment in the stated prices if your charge(s) is/ are incurred from 1 January 2024. 


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