Can I change my current payment mode?

Credit/Debit Card

If you wish to change/ add your payment method to another credit/ debit card, you may log in to MyAccount or Mobile app to change it.

For Fibre MyAccount: Under the section “Payment Information”, you can click on the "Edit" button to enter your new card payment details here.

For MyRepublic Mobile App: Go to , click "Manage Payment Card ***" and you should be able to update/ add your credit/ debit card details.

Alternatively, you may download and fill out a paper Credit/Debit Card Payment Modification Form and send it to us! You may download a copy of the form here. Email it to us @ myservice@myrepublic.net, and we will take 3 - 5 working days to process it. 

GIRO

For POSB/ DBS customers

You may apply for GIRO application form via internet banking (iDDA) - Please refer to here for iDDA set up.

Or, you may apply for GIRO payment by visiting MyRepublic Office with your DBS/ POSB ATM card (eDDA). 

Tips: Electronic and online GIRO applications are much faster than paper applications.

For non-DBS/ POSB customers

You may download and fill in our paper GIRO Application Form. A copy of the form can be found here. 

Do note that only original signed forms are accepted by the bank for GIRO applications. Please mail the original GIRO form to our office address listed below and allow 4 to 6 weeks for the bank to process the application.

Mailing address: 
MyRepublic Limited
11 Lorong 3 Toa Payoh Block B Jackson Square
#04-11/15 Singapore 319579

Note: While the GIRO is being processed, do arrange for an alternative mode of payment (e.g. credit/ debit card) to prevent service disruptions. A notification will be sent via email once your GIRO application form is approved/ rejected by the bank. 

PayNow

You may also "PayNow" us via PayNow Corporate or PayNow QR. 

PayNow Corporate

• Log in to your bank's application/ internet banking
• Choose to transfer via PayNow
• Select "Send Via" as Unique Entity Number (UEN)"
• Enter the MyRepublic UEN as 201117683C 
  (Tips: You may find the UEN on your invoice as shown below too!)

• Enter amount to pay 
• Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx) so that we can identify you! 

For DBS/ POSB customers, you may encounter an error "digibank Alert: Please enter valid Unique Entity Number (UEN)" after you key in our UEN number.

Note that you have to click "done" or enter after keying in our UEN number instead of "Next". Once “MYREPUBLIC LIMITED" is reflected, click "next" to continue the transaction. 

Via PayNow QR

• Go to the banking app (E.g. DBS)
• Select "Scan & Pay" or Scan QR Code
• Enter amount to pay
• Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx)

For more details of PayNow, click here

Cash/NETS

You can also make cash/NETS payment at our main office.

11 Lorong 3 Toa Payoh
Jackson Square Block B #04-11/15
Singapore 319579

9am to 6pm, Monday to Friday (avoid 12pm to 2pm)

If you need more information, please do not hesitate to contact our Customer Care Support:-

• Hotline: +65 6717 1680 (9am to 9pm)
• Email: myservice@myrepublic.com.sg
• Live chat via our mobile app/ website (Mon to Fri: 9am to 6pm excluding PH)