Why am I getting slow internet speed on my mobile?

There are many factors that may have attributed to slow internet speed, for example - the location, network traffic or phone/network settings. 

If you are always experiencing slow internet connection, do run a speed test here and let us know the result. Information like - the location, timing and how did it usually happen (e.g. launching a certain app/ website) will help us greatly in assisting you. 

Once you have the info, you can contact our customer support.  

 

Chat with our live agents for further assistance

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Or, you can submit your query to us here and we
will get back to you within 3 working days

 

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