You may choose to transfer your current broadband contract to another person who is at least 18 years old at the point of transfer, however, it is accepted on a case-by-case basis (See acceptable scenario below). 

Eligibility 

  • Both transferor and transferee do not have any outstanding invoice with MyRepublic
  • Transferee must be at least 18 years old and is eligible to take up MyRepublic services (e.g. any deposit may be required, valid documents to be submitted)
  • The service address must be the same - if you require to transfer to another owner at another location, we can only do so after the service is transferred. 
  • MyRepublic will only accept the scenarios that are stated below and supporting documentation will be required
Note: Should you have any existing TVB Anywhere+ premium subscription with MyRepublic, the account will be deactivated when we're processing your request. If the new owner (transferee) wishes to subscribe for TVB Anywhere+ Premium VAS - they can do so via MyAccount once the line is transferred successfully. 
Acceptable Scenarios Supporting Documents Required One-Time Charge
Incident of death Death Cert NA
Bankruptcy Bankruptcy Letter
Imprisonment Imprisonment Notice
Divorce Divorce Paper $20 processing fee will be imposed to transferee's next bill 
Relocation to overseas Relocation letter from HR with the company letterhead
Moving out & transfer to a family member/ housemate staying in the house* Tenancy agreement/ Proof of billing address (see example here)*

*Note: For Singaporean, the address on transferee's NRIC needs to match the service address

Documents Required

You need to email the following documents to myorder@myrepublic.net, and we will take 7 working days to process. Once it's successful, we will send an SMS and email to the transferee to notify. 

  1. Your transfer application form (you can find a copy of the form here) &
  2. Identification card for both transferor and transferee (front and back) &
  3. Transferee's proof of billing address (if any) & 
  4. Supporting document as per stated above

Chat with our live agents for further assistance

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Or, you can submit your query to us here and we
will get back to you within 3 working days

 

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