We would love to have you use our mobile service as soon as possible and would not recommend any amendment to your delivery details as it will cause further delay in the delivery.
If you need further assistance, please do not hesitate to contact our Customer Care Support
Note: For verification purposes, the person whose name the mobile service is under needs to receive the delivered SIM card in-person and present their photo ID. Because of industry regulation, no other individual is allowed to receive and sign for their SIM card, not even ones authorised by the subscriber.
Hotline: +65 6717 1680 (9am to 9pm)
Live chat via our mobile app (Mon to Fri: 9am to 6pm excluding PH)