Here are some common one-time charges applicable to Mobile Service customers that may apply on top of your subscription:
| Charge (w/ GST) | Description |
| No Charge | Mobile Plan Change Fee |
| $2.16* | Delivery Fee |
| $21.60 | SIM Re-delivery Fee |
| Up to $200 per line | Mobile Service Deposit |
| $48.60 | Mobile Order Cancellation Charge |
|
$32.40 (Delivery inclusive) |
SIM Replacement (Lost / Damaged) |
| $10.80 | eSIM Replacement (Lost / Exceed Max 4 number of downloads |
| $3.24 | eSIM Profile Download Fee (From 3rd download onwards per mobile service) |
| $32.40 | Number Change Request Fee |
| $10.00 | Late Payment Fee |
| $21.60 | Service Suspension and Reactivation Fee |
| $21.60 | Transfer of ownership |
*Promotional price for delivery slots till 31Mar 2023, subject to availability on our Online Store.
In view of the Goods and Services Tax (GST) rate increase from 7% to 8%, there will be slight adjustment in the stated prices if your charge(s) is/ are incurred from 1 January 2023.
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