Here are some common one-time charges applicable to Mobile Service customers that may apply on top of your subscription:
| Charge (w/ GST) | Description |
| No Charge | Mobile Plan Change Fee |
| $5.40 | Delivery Fee |
| $21.60 | SIM Re-delivery Fee |
| Up to $200 per line | Mobile Service Deposit |
| $48.60 | Mobile Order Cancellation Charge |
|
$32.40 (Delivery inclusive) |
SIM Replacement (Lost / Damaged) |
| $10.80 | eSIM Replacement (Lost / Exceed Max 4 number of downloads |
| $3.24 | eSIM Profile Download Fee (From 3rd download onwards per mobile service) |
| $32.40 | Number Change Request Fee |
| $10.00 | Late Payment Fee |
| $21.60 | Service Suspension and Reactivation Fee |
| $21.60 | Transfer of ownership |
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