Here are some common one-time charges applicable to Mobile Service customers that may apply on top of your subscription:

  • Mobile Plan Change Fee - No Charge
  • Delivery Fee - $2.14*
  • SIM Re-delivery Fee - $21.40
  • Mobile Service Deposit - Up to $200 per line
  • Mobile Order Cancellation Charge - $48.15
  • SIM Replacement (Lost / Damaged) - $32.10 (Delivery inclusive)
  • eSIM Replacement (Lost / Exceed Max 4 number of downloads) - $10.70
  • eSIM Profile Download Fee (From 3rd download onwards per mobile service) - $3.21
  • Number Change Request Fee - $32.10
  • Late Payment Fee - $10.00
  • Service Suspension and Reactivation Fee - $21.40

*Promotional price for delivery slots till 30 Jun 2022, subject to availability on our Online Store.

For the full list of Mobile Service One-Time Charge, please click HERE.

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