Here are some common one-time charges applicable to Mobile Service customers that may apply on top of your subscription:
- Mobile Plan Change Fee - No Charge
- Delivery Fee - $2.14*
- SIM Re-delivery Fee - $21.40
- Mobile Service Deposit - Up to $200 per line
- Mobile Order Cancellation Charge - $48.15
- SIM Replacement (Lost / Damaged) - $32.10 (Delivery inclusive)
- eSIM Replacement (Lost / Exceed Max 4 number of downloads) - $10.70
- eSIM Profile Download Fee (From 3rd download onwards per mobile service) - $3.21
- Number Change Request Fee - $32.10
- Late Payment Fee - $10.00
- Service Suspension and Reactivation Fee - $21.40
*Promotional price for delivery slots between 24 July to 14 Oct 2021.
- 24 Jul to 31 Aug: Not applicable for slots selected prior to 19 July 2021.
- 1 Sep to 14 Oct: Not applicable for slots selected prior to 23 Aug 2021.