Request for Termination of contract

If you would like to terminate your subscription with us:

  • Apply for termination via online support and email: myservice@myrepublic.com.sg
  • Call our customer care hotline for assistance

There is a minimum processing period of 5 working days for all requests.

Do take note that if there's an existing contract, you will be charged an early termination fee.

The fee is calculated by: (the remaining months in-contract) x (your subscription rate) + (promotion-specific cancellation charges).

Other fees may also apply, such as collection of ONT/equipment.

 

Did this article answer your question?

If not, please contact our Customer Service Hotline at 6717 1680.
Residential Hotline 6717 1680
Business Hotline 6816 0088
Gamer Hotline 6815 1337
Sales Hotline 6816 0099
General/ Billing/ Gamer Hotline: Mon to Sun
9am to 9pm
Technical Hotline: Mon to Sun
24hrs
Email Support - myservice@myrepublic.net
Live chat: Mon to Fri
9am to 6pm (excl. public holidays)
Address
11 Lorong 3 Toa Payoh
#04-11/15, Jackson Square Block B
Singapore 319579
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