Request for Termination of contract

If you would like to terminate your subscription with us:

  • Apply for termination via online support and email:
  • Call our customer care hotline for assistance

There is a minimum processing period of 5 working days for all requests.

Do take note that if there's an existing contract, you will be charged an early termination fee.

The fee is calculated by: (the remaining months in-contract) x (your subscription rate) + (promotion-specific cancellation charges).

Other fees may also apply, such as collection of ONT/equipment.