You should have received a simple set-up guide in the email containing your Static IP information. Please refer to those instructions first if you have yet to.
If you are still facing difficulties setting up your Static IP and you are using a router that was purchased through MyRepublic, file a Support Ticket with a help request or contact us at 6717 1680. We will do our best to help.
We seek your understanding in that we won’t be able to provide comprehensive technical support for the many applications and devices that Static IP can be used for.