My IDD calls are not going through. What’s wrong?

If you are a new Home Voice customer, please first check that you’ve verified your Home Voice number. This is a necessary security step to unlock all your MyRepublic Home Voice Value Added Services, including IDD calls.

To verify your number, log in to your MyAccount and click on the Home Voice button. You will immediately be prompted for verification.

Secondly, do check that you are dialing the correct local number. Even an extra zero makes a difference. 

As a friendly reminder, to make IDD calls, dial:

1550 + the country code of the destination you’re calling + the local number


*Other IDD short codes will not work*


If the issue persists, please file a Support Ticket or call Customer Care at 6717 1680 for technical support. You can also email 


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