Currently, our accepted payment methods are credit card (VISA and MasterCard), debit card, GIRO or cash/NETS payment at our main office . As a new customer you will be asked to provide your payment method details on the Service Application form during sign up.
Unfortunately these partner cards are not supported:
- Citi debit card (Citibank)
- AMEX credit card
(Updating Your Credit or Debit Card Details)
If you wish to change/update your payment method to a another credit/debit card, you may login to MyAccount - our customer portal.
Under the section “Payment Information”, you can click on the "Edit" button to enter your new card payment details here.
Alternatively, you may download and fill out a paper Credit/Debit Card Payment Modification Form
- Credit/Debit Card Payment Modification Form (Click here).
If you wish to update your payment method to GIRO using POSB or DBS, you may apply for GIRO payment by visiting MyRepublic Office with your ATM card (eDDA) or setup GIRO arrangement via Internet banking (iDDA).
Please refer to here for iDDA set up.
Electronic and online GIRO applications are much faster than paper applications.
Alternatively, you may download and fill out a paper GIRO Application Form
- GIRO Application Form (Click here).
Do note that only original pen inked signed forms are accepted by the bank for GIRO applications.
Please mail the original GIRO form and allow 4 to 6 weeks to process the application with the bank.
While the GIRO is being processed, do arrange for an alternative mode of payment to prevent service disruptions.
You can also make cash/NETS payment at our main office.
11 Lorong 3 Toa Payoh Jackson Square Block B #04-11/15
9AM to 6PM, Monday to Friday
Customer Hotline: +65 6717 1680
If you have issues with processing payment, please contact us via email@example.com or call our Customer Hotline during business hours.