Your First E-Bill

Your first MyRepublic broadband e-bill will be generated upon successful delivery/ installation. This first bill will contain:

  • Any one-time charges, installation or set-up fees, if applicable 
  • Your first month's subscription

Your Regular Subscription E-Bill

You will receive e-bill notification within 1-2 working days from the date of your billing cycle and the due date is as per stated on your e-bill.

Your Standalone E-Bill

  • Reactivation fee must be paid within 2 weeks from account reactivation to avoid further suspension.
  • For regular subscription E-bill within 2 weeks from the reactivation of the account, the reactivation fee will be deducted along with the subscription E-bill on the due date of the new invoice.

Remember to pay your bill on time to avoid any service disruption! 

Tips: If you did not receive your e-bill from us, please check your email spam/ junk box. 

Here's a sample of our e-bill:

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If you would like to clarify your bill or would like us to walk through the invoice with you. You can chat with our customer support agent here! Alternatively, you may also submit a support ticket here and we will get back to you within 3 working days.

 

Where can I view my Past E-Bill?

 You may view your past e-bills in MyAccount and via Mobile App. 

Via MyAccount

For Fibre Subscribers, you may do so via Fibre MyAccount 

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For Mobile Subscribers, you may do so via Mobile MyAccount

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For both Mobile & Fibre Subscriber

You can do so via our Mobile App

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Chat with our live agents for further assistance

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Or, you can submit your query to us here and we
will get back to you within 3 working days

 

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