Your MyAccount is tied to the registered email of your service subscription. If you forgot the password, you can reset your password in MyAccount.
Do check your email inbox and junk folder for the password reset email.
If you changed your registered email or did not receive the password reset after 15 minutes, contact our Customer Care by submitting a Support Ticket or by giving us a call at 6717 1680. We will assist to update your registered email and send a reset password email accordingly.