We believe that customers should be empowered to take control of their account with us. Here's a simple, go-to list of all the features that MyAccount for fibre customer enables you to do so.
1. View and edit your personal information, such as:
- Contact information (e.g. Mobile number)
- MyAccount password
2. View and edit your billing information, such as your:
- Billing and invoice history
- Payment method to a new credit/debit card
3. View, sign up for or discontinue your value-added services, such as:
- Static IP
- Internet Security services
- Dual fibre add-on
4. View, apply for or cancel your Home Voice services, such as:
- A new Home Voice number
- Home Voice Value-Added Services e.g. Voice Mail, Call Forwarding
- Usage and invoice history
5. View and edit your account notification setting, such as:
- Update your marketing communication preference
Chat with our live agents for further assistance
Or, you can submit your query to us here and we
will get back to you within 3 working days