We believe that customers should be empowered to take control of their account with us. Here's a simple, go-to list of all the features that MyAccount for fibre customer enables you to do so.

1. View and edit your personal information, such as:

  • Contact information (e.g. Mobile number)
  • MyAccount password

2. View and edit your billing information, such as your:

  • Billing and invoice history
  • Payment method to a new credit/debit card

3. View, sign up for or discontinue your value-added services, such as:

  • Static IP
  • Internet Security services
  • Dual fibre add-on

4. View, apply for or cancel your Home Voice services, such as:

  • A new Home Voice number
  • Home Voice Value-Added Services e.g. Voice Mail, Call Forwarding
  • Usage and invoice history

 5. View and edit your account notification setting, such as: 

  • Update your marketing communication preference

Chat with our live agents for further assistance


Or, you can submit your query to us here and we
will get back to you within 3 working days


Was this article helpful?
10 out of 17 found this helpful