For the latest Wi-Fi Hub Firmware (Version 1.5), please click here.
Wi-Fi Hub: For the Complete User Manual & Troubleshooting Guide, which contains the following, please click here
Wi-Fi Halo: For the Complete User Manual & Troubleshooting Guide, which contains the following, please click here
Product Overview
- Product contents
- Technical specifications
- Hardware features
Setting Up: Basics
- How to set-up your Wi-Fi Hub/ Halo
- How to log into to your Wi-Fi Hub/ Halo Router Management Console
- How to use the Quick Setup Wizard
Setting Up: Advanced
- How to add/edit the username and password of your
Wi-Fi Hub/ Halo Router Management Console
- How to manually change your Wi-Fi network name and password
- How to change your Wi-Fi Hub/ Halo’s Wi-Fi channels
- How to set up a guest Wi-Fi network
- How to configure your router date and time
- How to install your router firmware
- How to limit device access (parental controls)
- How to set up port forwarding on your Wi-Fi Hub/ Halo
- How to set up your Wi-Fi Hub/ Halo as an access point
Troubleshooting
- Power cycling your Wi-Fi Hub/ Halo
- Factory resetting your Wi-Fi Hub/ Halo
- You have forgotten your Wi-Fi Hub/ Halo’s Wi-Fi password
- Your Wi-Fi Hub/ Halo cannot be detected by your devices over Wi-Fi
- Your Wi-Fi Hub/ Halo is not powering on
- Warranty information for your Wi-Fi Hub/ Halo
- Wi-Fi intermittent disconnection/low Wi-Fi signal/slow speed
on Wi-Fi
- How to set manual DNS e.g. to Google DNS