If your fibre broadband comes with a premium or gift (phone, laptop etc.), you will receive instructions on where to collect them via redemption email after you have cleared your first bill (sent 1-2 week after payment of bill).
All premiums will be distributed by Oro Redemption Centre unless stated otherwise.
Please bring along your electronic direct mailer (eDM) and the account holder's NRIC for all collections. If you are authorizing someone to collect on your behalf, please fill in the authorization form and the authorized personnel must bring along the eDM, account holder's photocopied NRIC, authorised personnel's original IC and the authorization form duly signed by account holder.
Oro Redemption Centre
2 Leng Kee Road, #05-11 Thye Hong Centre, 159086
Operating hours:
Mon-Fri: 10 AM to 6 PM
Sat: 10 AM to 3 PM
Closed on Sun and Public Holidays*
*Centre will be closed from 24th -28th Jan and resumes operation on 29th Jan 2020
Sony Care Store
For the PlayStation 4 bundle, the collection is to be done at Sony Care store once you have received your redemption letter.
Venue: 313@somerset, 313 Orchard Road #02-28, Singapore 238895
Operating hours: Daily: 1100Hrs - 2000hrs