If your fibre broadband comes with a premium or gift (phone, laptop etc.), you will receive instructions on where to collect them via redemption email after you have cleared your first bill (sent 1-2 week after payment of bill).
All premiums will be distributed by Oro Redemption Centre unless stated otherwise.
The account holder's NRIC will be needed for all collections (An authorization letter is required if a 3rd party is collecting on behalf).
Oro Redemption Centre
2 Leng Kee Road, #05-11 Thye Hong Centre, 159086
Operating hours:
Mon-Fri: 10 AM to 6 PM
Sat: 10 AM to 3 PM
Closed on Sun and Public Holidays
Sony Care Store
For the PlayStation 4 bundle, the collection is to be done at Sony Care store once you have received your redemption letter.
Venue: 313@somerset, 313 Orchard Road #02-28, Singapore 238895
Operating hours: Daily: 1000Hrs - 2000hrs