If your fibre broadband comes with a premium or gift (phone, laptop etc.), you will receive instructions on where to collect them via redemption email after you have cleared your first bill (sent 1-2 week after payment of bill).
All premiums will be distributed by Oro Redemption Centre unless stated otherwise.
Please bring along your electronic direct mailer (eDM) and the account holder's NRIC for all collections. If you are authorizing someone to collect on your behalf, please fill in the authorization form and the authorized personnel must bring along the eDM, account holder's photocopied NRIC, authorised personnel's original IC and the authorization form duly signed by account holder.
ORO Redemption Centre
* For delivery registration, click here
* For booking appointments for walk in redemption, click here
ORO Redemption Centre
2 Leng Kee Road #05-11
Thye Hong Centre
Singapore 159086
Closest MRT Station: Redhill MRT station
Operating Hours
Mon-Fri: 10.00am - 6.00pm
Sat: 10.00am - 3.00pm
Closed on Sun and Public Holidays
Contact Info
Phone: 8782 9380
Email: customerservice@oro.com.sg
Sony Care Store - 313@ Somerset
Sony Store, 313@Somerset
313 Somerset Road, 313@Somerset #02-28 to 37
Singapore 238895
Operating Hours
10.00am to 10.00pm daily